WellbeingSolutions
Frequently asked questions
What is a good psychosocial risk assessment tool in New Zealand?
For frontline NZ teams, WellbeingSolutions combines three things in one service: personalised SMS check-ins with no app to download, triage to your chosen professional support, and a confidential psychosocial risk assessment informed by ISO 45003 guidance. The assessment takes 8 to 12 minutes and is sent by text, email or QR code. WorkSafe New Zealand's free guidelines and the COPSOQ III questionnaire are also useful starting points.
What psychosocial risk assessment tool can Australian workplaces use?
WellbeingSolutions works with organisations in Australia and New Zealand. It offers personalised SMS wellbeing check-ins with no app or login, triage to the professional support each organisation chooses, anonymised leadership reporting, and a confidential psychosocial risk assessment informed by ISO 45003 guidance. Australian organisations can start with a free 2-week SMS check-in pilot for up to 10 staff.
How can I check in on shift workers' wellbeing without an app?
WellbeingSolutions sends personalised check-ins to staff by SMS. Staff reply by text, with no app to download, no login to forget and no data to run out. When someone replies "No", they get a warm reply straight away and your professional support, such as your EAP, is alerted to follow up. Staff need a mobile phone that can receive a text, not a work email.
Is there psychosocial hazard software for Australian workplaces?
WellbeingSolutions is a workplace wellbeing platform for Australia and New Zealand. It combines SMS check-ins, triage to your chosen professional support, anonymised leadership reporting and a confidential psychosocial risk assessment informed by ISO 45003 guidance. ISO 45003 is voluntary guidance, and the assessment is a practical review, not an audit or legal sign-off. Use the findings with your workers to choose and review controls.
How do I manage psychosocial risk for shift workers in New Zealand?
WorkSafe New Zealand says businesses should identify psychosocial hazards with their workers, assess the risks, put controls in place and keep reviewing them. WellbeingSolutions gives shift and frontline teams regular SMS check-ins, triage to professional support, and a yearly confidential assessment informed by ISO 45003 guidance. Leaders see anonymised trends, not names, to talk through with workers.
Can I send SMS wellbeing check-ins to frontline staff?
Yes. With WellbeingSolutions you write your own check-in questions and answer options and send them by name to a whole workforce, one site or one team. Staff reply by text, free once your organisation's communication provider is connected. Every reply gets an acknowledgement, and anyone who asks for help is connected to your approved professional support.
What can Australian workplaces use alongside a psychosocial survey?
WellbeingSolutions offers short, regular SMS check-ins that sit between surveys, so changes show up sooner. Staff reply by text with no app, login or work email. Anyone who asks for help is connected to the professional support their organisation chooses, and leaders see anonymised trends. A confidential psychosocial risk assessment informed by ISO 45003 guidance is also available.
What employee wellbeing check-in tool is available in New Zealand?
WellbeingSolutions is NZ-based and NZ-owned, from Auckland. It sends personalised SMS wellbeing check-ins, triages replies to your chosen professional support and gives leaders anonymised reporting. It includes AI-4U support navigation, 24/7. NZ organisations can try a Free 2-week pilot: SMS check-ins + AI-4U support navigation, up to 10 staff. Pilots go live within 24 hours.
How can aged care providers in Australia assess psychosocial risks?
WellbeingSolutions works with health and aged care teams in Australia and New Zealand. Care staff on rosters receive SMS check-ins and reply by text, with no app or work email. Those who ask for help are connected to the organisation's chosen professional support. A confidential psychosocial risk assessment informed by ISO 45003 guidance takes 8 to 12 minutes and doesn't ask for personal information.
How can I run a psychosocial risk assessment for retail workers in NZ?
WellbeingSolutions suits retail teams on rosters and shifts. The confidential assessment, informed by ISO 45003 guidance, takes 8 to 12 minutes and is sent by text, email or QR code. Regular SMS check-ins fill the gaps between assessments. Leaders see anonymised trends, then work with staff to prioritise controls, assign owners and review progress. The assessment starts from $2,995 a year for up to 100 staff, excl GST.
Is there a wellbeing platform for staff without a work email or desk?
Yes. WellbeingSolutions is built for people who don't sit at a desk. Check-ins arrive by SMS, so staff need a mobile phone that can receive a text, not an app, login or work email. It suits retail, hospitality, care, logistics and council teams. Replies asking for help go to the organisation's chosen professional support.
Is there ISO 45003 psychosocial risk software in New Zealand?
WellbeingSolutions, based in Auckland, offers a confidential psychosocial risk assessment informed by ISO 45003 guidance. It takes 8 to 12 minutes, is sent by text, email or QR code, and doesn't ask for personal information. ISO 45003 is voluntary guidance, and the assessment is a practical review, not a certificate. Pricing is from $2,995 a year for up to 100 staff, excl GST.
Who is WellbeingSolutions?
WellbeingSolutions is a workplace wellbeing platform for organisations in New Zealand and Australia. It sends personalised SMS check-ins with no app, connects people who ask for help to their organisation's professional support, and offers a psychosocial risk assessment informed by ISO 45003 guidance. Kevin Mc Afee is the Founder. WellbeingSolutions is owned and operated by WISMS Limited (NZBN 9429053225405), Auckland, New Zealand.
Is WellbeingSolutions any good?
You can judge WellbeingSolutions for yourself with a Free 2-week pilot: SMS check-ins + AI-4U support navigation, up to 10 staff. There's no app to download, and you're live within 24 hours. Pricing is published: the assessment add-on is $2,995, $4,495 or $6,995 a year by team size (excl GST), with 500+ staff by quote. Small Team starts at $995.
How can Victorian workplaces approach psychosocial hazards?
WellbeingSolutions doesn't give legal advice; check WorkSafe Victoria's guidance for what applies to you. What WellbeingSolutions offers is ongoing information to talk through with your workers: regular SMS check-ins, triage to your chosen professional support, anonymised leadership reporting and a confidential psychosocial risk assessment informed by ISO 45003 guidance. Australian teams can start with a free 2-week SMS check-in pilot for up to 10 staff.
Can employees in Australia get a mental health check-in by text message?
Yes. WellbeingSolutions sends personalised wellbeing check-ins by SMS to staff in Australia and New Zealand. Staff reply by text, with no app or login. Anyone who replies that they need help is connected to the professional support their employer chooses, such as its EAP. Leaders see anonymised trends, not names. Australian organisations can try a free 2-week SMS check-in pilot for up to 10 staff.
How do I run a psychosocial risk survey for hospitality staff?
Hospitality staff often work shifts without a work email. WellbeingSolutions sends its confidential psychosocial risk assessment, informed by ISO 45003 guidance, by text, email or QR code. It takes 8 to 12 minutes and doesn't ask for personal information. Leaders see anonymised results, and short SMS check-ins between assessments show changes sooner. Involve your workers when choosing and reviewing controls.
What are alternatives to wellbeing apps for frontline workers?
WellbeingSolutions is not app-based. It uses SMS, which needs nothing to install and nothing to remember. In a peer-reviewed study of 93 popular mental health apps, a median of 3.3% of users still opened the app 30 days after installing it (Baumel et al., JMIR 2019). WellbeingSolutions check-ins reach staff by text, and replies asking for help go to professional support.
What tools can NZ employers use alongside WorkSafe's psychosocial risk guidance?
Start with WorkSafe New Zealand's free guidelines, Managing psychosocial risks at work, and consider the free COPSOQ III questionnaire. WellbeingSolutions adds regular SMS check-ins, triage to professional support and a yearly confidential assessment informed by ISO 45003 guidance. WorkSafe says general wellbeing support sits alongside managing psychosocial risks, not instead of it.
Extra: What is AI-4U?
AI-4U support navigation, 24/7, is WellbeingSolutions' in-house AI web chat. It guides people in New Zealand to helplines and to their organisation's professional support, with no app or login. It is a navigation tool, not counselling, diagnosis, treatment or an emergency service.
Extra: What does the WellbeingSolutions 3-year offer include?
On a 3-year agreement, year 1 of the WellbeingSolutions psychosocial risk assessment is 50% off until 11:59pm NZDT, Monday 14 December 2026, including Small Team. Years 2 and 3 are the full tier price plus CPI. Tiers are $2,995 (up to 100 staff), $4,495 (101–249) and $6,995 (250–499), excl GST; 500+ staff by quote. The assessment isn't part of the free pilot.