Who we help / Food processing
Production lines are loud, cold or hot, and timed to the minute.
Early starts, protective gear and standing shifts leave little room for a quiet conversation.
People can still answer a text on a break, with no app and no login.
A No is a request for support, and it is triaged from there.
Free 2-week pilot: Custom SMS check-ins + AI-4U, up to 10 staff, decision within 7 days.
Hi Sofia, how are you going this week? Reply Yes if you're OK, or No if you need support
Thanks for telling us, Sofia. Someone from the support team will be in touch soon. Always remember, you are never alone.
A Monday check-in meets the line before another week of early starts. After an incident on the line, it goes out on the next break. A No is triaged so the shift can be covered and the person is not left in the noise. Replying takes a phone they already have. There is no app and no login.
9.4
serious claims per million hours worked in Australian manufacturing in 2023–24 (preliminary). The all-industries average was 6.8. Manufacturing is wider than food processing, and this is an Australian figure.
Safe Work Australia, Key WHS Statistics 2025In this work
The line is loud, so a quiet word often waits until a break that is already too short.
In this work
Early starts stack up across the week, and the next run does not move.
Example screen
Roles
| Name | Description |
|---|---|
| Administrator | This profile will have all the permissions. |
| Professional Support | Access to selected features only |
| HR Manager | Access to all features apart from employee replies. |
| Business Admin | Manage contacts and send check-ins. |
Professional Support Permissions
EXAMPLE REPORT, FICTIONAL DATA Fully customisable in Power BI
| Year | Month | Count |
|---|---|---|
| 2025 | October | 12 |
| 2025 | November | 15 |
| 2025 | December | 9 |
| 2026 | January | 8 |
A small message. A clear next step.
A wellbeing service only helps when people can find it, use it and trust what happens next.
A proactive wellbeing check-in, or after an incident or emergency event.
Replies are free for employees*, and every reply is acknowledged.
People who ask for support are flagged for follow-up.
Your preferred professional support.
*Once connected to your communication provider.
After triage
The business writes its own check-in text and sends it to staff.
When someone replies 'No', the system sends a warm reply straight away and flags them for support.
The business's professional support or EAP gets an email with the person's name, mobile number, the question asked and their answer.
Support signs in and opens the person's profile to see their history.
Support records the call in the contact section, with the person's name if they agree or anonymously if not.
Support creates a support action with guidance for the person and books a follow-up call.
If a follow-up isn't updated in time, the system escalates and alerts the business admin to assign someone else. The admin is only told the callback is overdue, never the person's details.
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