No HR team
In a small business, wellbeing often falls to the owner or manager.
Who we help / Workplaces & SMEs
Wellbeing support that fits a small team.
No HR team needed. Check in by text, hear back, and connect anyone who needs help to a professional.
No app to download, no login to forget, no data to run out. Free for staff to reply.*
*Once connected to your communication provider.
NZ-based and NZ-owned. Local support, NZ helplines. hello@wellbeingsolutions.co · wellbeingsolutions.co.
Under the Health and Safety at Work Act 2015, businesses must manage risks to workers’ mental as well as physical health, including psychosocial risks.
Australian WHS laws now require businesses to identify and control psychosocial hazards, and regulators are enforcing this, including through prosecutions.
WellbeingSolutions helps you meet that duty.
What we hear
The pressures behind the role.
Time and cost
Small teams need something simple that doesn’t take hours to run.
Staying on the right side of your duties
Employers are expected to manage psychosocial risks, as well as physical ones.
SMS check-in
Check in. Hear back. Get help to the right person.
- Checking people are safe, and connecting them to help: that’s the purpose. Every reply is acknowledged, so they know they’ve been heard.
- Ask for support, and a professional will be in touch: anyone who asks for support is connected to your approved professional support.
- Your questions, your answers: Write your own questions and answers – Yes/No, multiple choice or anything you need. Each answer leads to the right next step.
- Support that remembers: the professional can see earlier conversations, not just the latest one, so nobody has to start their story again. Next steps and follow-ups are recorded, and every action is logged.
- Professional support can see past check-ins, so they can spot patterns and prioritise who needs help first.
- Ready for emergencies and business continuity: safety check-ins are written in advance. Reach out to your people quickly, check everyone is safe, and connect anyone who needs help.
- The right message to the right people: personalised by name, sent to everyone or to one team or site, now or scheduled. Staff pay nothing for the texts, and there’s no app or login.
- Leadership reporting, trends not names: leaders see anonymised trends, updated daily, to guide support and training. Only approved professional support sees personal details.
AI-4U
A little unsure? Start here.
AI-4U is online chat you can type in, or listen to with text-to-speech. It’s a navigational tool: it guides people to NZ helplines and to your own professional support. It’s confidential, except where someone’s safety is at risk. It isn’t counselling, a clinical service or an emergency service. Voice calls are an optional add-on for businesses.
Your people can use AI-4U at any time to find support, and it can point them to your own professional support.
AI-4U can guide people to their organisation’s own support, or 1737 after hours.
Access AI-4UExample: a 12-person business
- The owner sends us the team’s names and mobile numbers. Check-ins can be live within 24 hours once your setup details are confirmed.
- A short check-in goes out by text. Every reply is acknowledged.
- One person asks for support. Your approved professional support gets in touch.
- The owner sees the trends, not names, and knows where to help.
Illustrative example.
Monday check-in, by team
A proactive Monday wellbeing check-in goes to each team: front end, back end and drivers. Every reply is acknowledged.
After an incident, the same evening
After a store lockdown or robbery, a check-in goes out the same evening. People who ask for support are flagged for follow-up and connected to your preferred professional support.
A supermarket or retail team
The same check-in reaches a supermarket or retail team: front of store, checkouts and the stockroom. No app to download, no login to forget, no data to run out. Free for staff to reply.*
*Once connected to your communication provider. Illustrative examples.
Staff Wellbeing Pilot
Free 2-week pilot: Custom SMS check-ins + AI-4U, up to 10 staff, decision within 7 days.
Start your pilot →A few useful answers
Clear from the start.
We don’t have an EAP or HR. Can we still use this?
Yes. We can arrange approved professional support for your team. Additional costs apply for that support, and we’ll confirm them in your proposal before you start.
How quickly can we start?
Check-ins can be live within 24 hours once your setup details are confirmed.
What does it cost to try?
Free 2-week pilot: Custom SMS check-ins + AI-4U, up to 10 staff, decision within 7 days.
Will staff actually reply?
It’s a text, there’s no app, it’s free to reply, and it takes seconds.
Need help right now? In an emergency call 111. To talk to a trained counsellor, free call or text 1737, any time.
In Australia: call 000 in an emergency, or Lifeline on 13 11 14.