Who we help / Transport
Drivers and owner-operators spend hours alone, away from home, with the pressure to keep to the schedule.
Isolation and fatigue are easy to dismiss until they are not.
A check-in can reach them between journeys, during a rest break or after a shift.
Drivers should only read or reply when safely parked.
Free 2-week pilot: Custom SMS check-ins + AI-4U, up to 10 staff, decision within 7 days.
Hi Sam, how are you going this week? Reply Yes if you're OK, or No if you need support
Thanks for telling us, Sam. Someone from the support team will be in touch soon. Always remember, you are never alone.
Drivers get a Monday check-in they answer only when safely parked. After an incident, or a week of nights away, it goes out again at a rest stop. A No is picked up before the next leg, so the schedule is not carried in silence by someone who has asked for support.
2,646
injuries with more than a week away from work in New Zealand’s transport, postal and warehousing industry, September 2024 to August 2025. The industry is wider than road freight alone.
WorkSafe NZ data centre, Sep 2024–Aug 202554
worker fatalities in Australia’s transport, postal and warehousing industry in 2024, a rate of 7.4 per 100,000 workers. This is Australia, not New Zealand.
Safe Work Australia, Key WHS Statistics 2025In this work
The first quiet moment is often a rest stop, not the yard.
Example screen
Roles
| Name | Description |
|---|---|
| Administrator | This profile will have all the permissions. |
| Professional Support | Access to selected features only |
| HR Manager | Access to all features apart from employee replies. |
| Business Admin | Manage contacts and send check-ins. |
Professional Support Permissions
EXAMPLE REPORT, FICTIONAL DATA Fully customisable in Power BI
| Year | Month | Count |
|---|---|---|
| 2025 | October | 12 |
| 2025 | November | 15 |
| 2025 | December | 9 |
| 2026 | January | 8 |
A small message. A clear next step.
A wellbeing service only helps when people can find it, use it and trust what happens next.
A proactive wellbeing check-in, or after an incident or emergency event.
Replies are free for employees*, and every reply is acknowledged.
People who ask for support are flagged for follow-up.
Your preferred professional support.
*Once connected to your communication provider.
After triage
The business writes its own check-in text and sends it to staff.
When someone replies 'No', the system sends a warm reply straight away and flags them for support.
The business's professional support or EAP gets an email with the person's name, mobile number, the question asked and their answer.
Support signs in and opens the person's profile to see their history.
Support records the call in the contact section, with the person's name if they agree or anonymously if not.
Support creates a support action with guidance for the person and books a follow-up call.
If a follow-up isn't updated in time, the system escalates and alerts the business admin to assign someone else. The admin is only told the callback is overdue, never the person's details.
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