Who we help / Security and cleaning
Security and cleaning teams are often on site when the building has emptied, working alone or in a small pair.
The work can include conflict, fatigue, and hours that cut across family life.
A check-in reaches them without asking them to leave a post to fill in a form.
Free 2-week pilot: Custom SMS check-ins + AI-4U, up to 10 staff, decision within 7 days.
Hi Leila, how are you going this week? Reply Yes if you're OK, or No if you need support
Thanks for telling us, Leila. Someone from the support team will be in touch soon. Always remember, you are never alone.
A Monday check-in reaches people before another week of nights. After an incident on a post, or a lockdown in the building, the text goes out without asking anyone to leave the site. Cover continues, and support follows the reply. That is how the site stays attended and the person is not left to hold it alone.
In this work
A lot of this work happens when the building is empty and the team is small.
In this work
Conflict at a post, or a frightening night, has nowhere obvious to go afterwards.
In this work
The next shift still needs cover, including when someone is exhausted.
Example screen
Roles
| Name | Description |
|---|---|
| Administrator | This profile will have all the permissions. |
| Professional Support | Access to selected features only |
| HR Manager | Access to all features apart from employee replies. |
| Business Admin | Manage contacts and send check-ins. |
Professional Support Permissions
EXAMPLE REPORT, FICTIONAL DATA Fully customisable in Power BI
| Year | Month | Count |
|---|---|---|
| 2025 | October | 12 |
| 2025 | November | 15 |
| 2025 | December | 9 |
| 2026 | January | 8 |
A small message. A clear next step.
A wellbeing service only helps when people can find it, use it and trust what happens next.
A proactive wellbeing check-in, or after an incident or emergency event.
Replies are free for employees*, and every reply is acknowledged.
People who ask for support are flagged for follow-up.
Your preferred professional support.
*Once connected to your communication provider.
After triage
The business writes its own check-in text and sends it to staff.
When someone replies 'No', the system sends a warm reply straight away and flags them for support.
The business's professional support or EAP gets an email with the person's name, mobile number, the question asked and their answer.
Support signs in and opens the person's profile to see their history.
Support records the call in the contact section, with the person's name if they agree or anonymously if not.
Support creates a support action with guidance for the person and books a follow-up call.
If a follow-up isn't updated in time, the system escalates and alerts the business admin to assign someone else. The admin is only told the callback is overdue, never the person's details.
Get a quote
Share a few details and we will come back to you by email about Security and cleaning.